Privacy Policy

1. Introduction and Organizational Info

We, at OMNIX Co., Ltd., are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website and the Omnix mobile application.

Our primary goals in processing this information include enhancing user experience, providing timely support, and conducting necessary business operations. We adhere to all relevant regulations to ensure that data is protected against unauthorized access or destruction.

2. Scope and Application

This policy applies to all stakeholders, including website visitors, registered users, and customers. Whether you are browsing our platform or using our integrated security services, we ensure your data is processed with the highest standards of security.

3. Data Collection and Processing

We process information essential for delivering our services. This includes:

• Identity Data: First and last name.
• Technical Data: Operating system, version, IP address, and unique Device ID.

4. Data Storage and Protection

Storage Location: Personal information is stored on secure servers located in Thailand (TH). For international transfers, we ensure compliance with standards equivalent to our primary location.

Security: We partner with reputable hosting providers using state-of-the-art security measures. When sharing data with third-party service providers (e.g., for invoicing or AI processing), we use Data Processing Agreements (DPAs) to ensure GDPR compliance.

5. User Rights (GDPR & CCPA Compliance)

Under the GDPR and relevant laws, you have the following rights:

• Right of Access: Request a copy of the data we hold.
• Right to Rectification: Correct inaccurate information.
• Right to Erasure: The "Right to be Forgotten."
• Right to Withdraw Consent: Stop processing based on your previous consent.
• Right to Limit (US/California): Limit the use of sensitive personal information.

6. Cookies and Tracking

We use essential cookies for functionality (authentication and security) and performance cookies to improve our website. Upon your first visit, you may choose to accept all, reject non-essential, or customize your cookie preferences via our consent banner.

7. International Data Transfers

OMNIX Co., Ltd. may transfer information outside your country of residence. These transfers are conducted with the utmost care and in strict compliance with the General Data Protection Regulation (GDPR).